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PALETTE ROYAL REFLECTIONS HOTEL AND SPA DUBAI, Dubai – A Smart Stay in the City
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Key details
About the Hotel
Al Jadaf 1, Bur Dubai,
Dubai,
United Arab Emirates,
30531,
Dubai
Rooms with global themes
Palette Royal Reflections Hotel And Spa Dubai offers rooms inspired by global cities. New York Deluxe Rooms feature bold artwork, London Deluxe Rooms mix red, white, and blue with a warehouse aesthetic, and Tokyo Deluxe Rooms have clean lines and light decor. All rooms include tea & coffee facilities, a mini bar, 24-hour room service, and bathrooms with showers or bathtubs. Suites add Jacuzzis, separate showers, and VIP check-in.
Diverse dining options
The hotel has five food and beverage outlets: a restaurant and bar on the first floor, an all-day café on the second floor, a Japanese sushi bar with a terrace on the 13th floor, a rooftop pool bar, and a ground-floor coffee shop. Menus are tailored to guest preferences and current trends.
Rooftop pool and gym
The rooftop pool offers views of Dubai. The fitness center includes modern equipment, a Jacuzzi, sauna, and steam room. Open from 6:00 AM to 10:00 PM, with staff available for guidance.
Near Al Jaddaf Metro
Located in Bur Dubai, the hotel is close to Al Nasr Leisureland (2 km), Jameel Arts Centre (2 km), and Creek Park (2 km). A complimentary shuttle runs to Al Jaddaf Metro Station. The Dubai Mall is 5 km away.
Business and event services
The hotel has meeting rooms for up to 620 guests, with options for theater, U-shape, or classroom setups. A business center provides computers, printers, and high-speed internet. Event packages include coffee breaks and lunch options.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Wi-Fi in rooms
Free parking
Baggage storage
24-hour services
24-hour reception
24-hour room service
24-hour business center
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Air conditioning in public areas
Baggage storage
Elevator
Currency exchange
Gift/Newsstand
Hairdresser
Beauty salon
Coffee shop
Multilingual staff
Sports & Fitness
Fitness center
Fitness studio
Guest Parking
Refrigerator
Services
Free shuttle service
24-hour room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Newspaper service
Bell staff/Porter
Dining
Paid breakfast
Restaurant
Beach bar
Snack bar
Coffee/Tea in lobby
Buffet breakfast
Business
24-hour business center
Meeting/ Banquet facilities
Children
Cribs
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Television in lobby
Spa & wellness center
Massage
Room features
Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Adjoining rooms
Sitting area
Kettle
Dining table
Ironing facilities
Bathroom
Hair dryer
Towels
Free toiletries
Self-catering
Refrigerator
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Al Jadaf 1, Bur Dubai,
Dubai,
United Arab Emirates,
30531,
Dubai
Map view
street view
Al Jadaf 1, Bur Dubai,
Dubai,
United Arab Emirates,
30531,
Dubai
City landmarks
Mall
The Dubai Mall
3.2
mi
Tower
Burj Khalifa
3.5
mi
Fountains
The Dubai Fountain
3.4
mi
Zabeel Stadium
2200 ft
Aquarium
Dubai Dolphinarium
2.7
mi
Parks
Zabeel Park
2.0
mi
11 Al Riyadh St West Shore of Dubai Creek
Creek Park
1.4
mi
Mall
Wafi
2.9
mi
Aquarium
Dubai Aquarium & Underwater Zoo
3.2
mi
dubai munsiparty jaddaf
2300 ft
Amusement Park
Wonderland Cricket ground
2400 ft
Stadiums
Al Wasl Stadium ملعب نادي الوصل
2500 ft
Consolidated Shipping Burdubai
2700 ft
Cineplex Vox Cinemas Grand Hyatt
2700 ft
Mashraf Building
Dubai Creek
2.1
mi
hyat conversation
3200 ft
Mosque
Dewa masjid
3300 ft
hyat garhud
3300 ft
Raffles Botanical Garden
3300 ft
Shopping Area
Wafy Mall
3400 ft
Jaddaf Waterfront
Jameel Arts Centre
1.2
mi
Khan Murjan
3700 ft
Parking area
Wafi Mall Main Parking
3800 ft
Wafi Mall
Pharaohs' Club
3800 ft
Sheikh Rashid Road Zabeel Park
Dubai Frame
1.8
mi
Pyramids Rooftop Gardens
Movies Under the Stars
3800 ft
Al Riyadh St 90 Awolowo Way Ikeja Lagos
Children's City
2.9
mi
Wonderland
2.8
mi
Nearby
Mosque
Al Majeed Mosque مسجد المجيد
1600 ft
Al Majeed Mosque
1600 ft
Restaurants
Trouvaille
2500 ft
Al Jaddaf
Cheers Pub
2000 ft
Al Jadaf Street Arabian Park Hotel & Park Hotel Apartment
The Majlis Cafe & Restaurant
2900 ft
Al Jaddaf Lobby Level Al Khail Rd
The List Bar
3100 ft
Al Jaddaf Street Al Jaddaf
Solo Dubai
2.9
mi
Wafi City
Sushi
2.5
mi
Sheikh Rashid Rd Grand Hyatt Dubai
Raffles Salon
2.9
mi
Raffles Dubai Hotel Wafi City
D1 Saray Restaurant
7.3
mi
Oud Metha Road
Spicy and Ginger Thai Restaurant
7.3
mi
Marasi Drive
Moti Mahal
7.4
mi
Oud Metha Road
Azur
2.9
mi
Al Sufouh Rd Sheikh Rashid Road
Guest Ratings & Reviews
Real Guest Experiences & Ratings
78%
enjoyed their stay & would return
Creative room designs
Fantastic service
Ongoing construction noise
Isolated location
7.8/10
Very good
Rooms
6.2
Location
6.2
Service
6.7
Dining
6.2
Guest reviews
7.8/10
based on 30 reviews
5.8
5.8/10 based on 559 reviews
Robert
United Kingdom,
June
2024
7.4/10
Staying at this hotel was a mixed experience. The rooms, though well-appointed and themed after different city architectural designs, tended to get stuffy and needed air freshening. While the friendly service, especially from staff members like Pandley and the receptionists, was fantastic, the ongoing construction noise at night was quite disruptive. The location, although a bit isolated and requiring frequent taxi bookings, was saved by being closer to the metro station. The dining experience offered excellent service but lacked variety, especially in the morning.
Rooms
8.0
The rooms, though small, were well appointed and creatively designed with different city themes.
Service
9.0
The service was fantastic, especially from the friendly staff members like Pandley and the receptionists.
Location
6.0
The location, despite being isolated and requiring taxi bookings, had convenience in reaching the nearby metro station, making it more accessible for exploring.
Dining
7.0
The dining service was very good but lacked variety in the morning options.
Facilities
7.0
The hotel facilities were satisfactory, but the ongoing construction noise detracted from the overall experience.
Creative room designs
Ongoing construction noise
Alexander
United Kingdom,
June
2024
6.6/10
The hotel is conveniently located near a large mall, making it ideal for a solo traveler man. The rooms, although not very spacious, are well-designed and comfortable. However, I was assigned a smoking room with a different design unexpectedly.
Rooms
8.0
The rooms are not very spacious but nicely done and comfortable.
Service
7.0
The service was friendly, and the staff was pleasant and helpful. However, there is room for improvement in the breakfast offerings.
Location
6.0
The location is close to main roads, allowing easy access to taxis for transportation. However, the area is still developing, so there are limited shops nearby.
Dining
5.0
The dining experience was average, with limited choices and not the freshest options available.
Facilities
7.0
The facilities are basic but satisfactory for a short stay.
Eleanor
United States of America,
June
2024
7.8/10
The hotel is cozy and very clean, offering spacious and well-appointed rooms. The service, especially from the Front Office team, is marked by professional hospitality and excellent internet connection. However, the booking disappointment with the PWD room can be a drawback. The location is very good for me, but the construction around the hotel affects accessibility. Despite the proximity to the downtown area, the hotel is near attractive areas.
Rooms
8.0
I found the rooms to be decent, very clean, and as expected for a four-star hotel.
Service
9.0
The service, particularly from the Front Office team, was top-notch with friendly and helpful staff.
Location
7.0
The hotel's location is convenient, although there are no nearby convenient stores or restaurants. It's good for me but can be challenging to reach popular city areas due to traffic.
Dining
7.0
The dining options at the hotel offer a good mix of cuisines, and some visitors enjoyed the variety offered.
Facilities
8.0
The hotel provides various facilities to meet guests' needs, ensuring a comfortable stay.
Paul
United States of America,
May
2024
5.4/10
My stay at the hotel was a mix of positives and negatives. The neighboring rooms looked much better in pictures, which was a bit misleading. However, the afternoon staff was unpleasant. On the bright side, the room had a mug available for use.
Rooms
5.0
The room I stayed in was smelling bad and dirty, which was disappointing. However, I appreciated having a mug in the room.
Service
6.0
The staff was a bit of a mixed experience. While one person was very professional and accommodating during check-out, the others wasted time verifying payment and were not as friendly. Ms. Malou stood out as a friendly and quick problem solver.
Location
5.0
The hotel's location was somewhat in the middle of empty lots or building sites, which wasn't ideal. However, it was close to downtown and had supermarkets and food options nearby.
Dining
7.0
The dining experience was satisfactory. The food was quite good, catering to different tastes, and the lobby was a nice place to enjoy a cup of coffee.
Facilities
5.0
The hotel's facilities were average overall.
Charles
United Kingdom,
April
2024
6.4/10
The hotel offers cozy and well-designed rooms, which I appreciated, but I found the sizes to be terribly small, even in the suites. The service was a mix of friendly and helpful staff with some issues in professionalism. The location required extra taxi expenses due to being isolated, despite being close to the city center. The dining experience had good choices but could have more daily variations. The facilities were average.
Rooms
7.0
The rooms are cozy and well-designed but on the smaller side.
Service
6.0
The staff was mostly friendly and helpful, but professionalism lacked in some areas.
Location
6.0
The location is good but requires additional taxi expenses due to isolation.
Dining
7.0
The dining offered good choices but lacked daily variations.
Facilities
6.0
The facilities were average.
Philip
United Kingdom,
April
2024
7.6/10
My stay at the hotel was overall pleasant with clean and comfortable rooms and very friendly staff. However, the hotel had some issues with the room temperature getting hot and a lingering smell of smoking despite not having smoked in the room. The location was convenient for me as it was near the airport, just a short 7-minute drive to terminal 3, but the ongoing construction nearby caused some disturbances.
Rooms
7.0
The rooms were clean and comfortable but got hot and had a smell of smoking.
Service
9.0
The staff, especially Mr Mir, was very helpful, friendly, and always on time for services.
Location
6.0
The location was good for me due to its proximity to the airport, but the ongoing construction nearby was disruptive with noise and dust.
Dining
8.0
The dining experience was pleasant, with delicious food, but there could have been more variety and adaptations to suit European tastes.
Facilities
8.0
The hotel offered a range of facilities that were well-maintained and satisfactory.
Chris
United States of America,
April
2024
7.0/10
My stay at the hotel was a mixture of delight and disappointment. The rooms were clean and spacious, offering a wonderful view of Dubai and the Burj al Khalifa from the balcony, though the size was tiny even though I paid for a normal-sized room.
Rooms
8.0
The rooms were clean and spacious with a wonderful sight of the city of Dubai and of course the Burj al Khalifa from the balcony.
Service
7.0
The service was pretty amazing and very helpful, though at times it seemed a bit lacking in acknowledgment from the staff at the front desk.
Location
8.0
The location was very good, strategically positioned near main roads, making it easy to access transportation, but lacking convenient stores or restaurants nearby.
Dining
5.0
The dining options were limited with very few choices available, which was a bit disappointing.
Facilities
7.0
The facilities overall were satisfactory, but could use a bit more variety and enhancement.
clean
limited dining
Bud
United States of America,
March
2024
5.6/10
My stay at the hotel had its ups and downs. The location was fantastic, close to various attractions, but a bit challenging without a vehicle. The service was a mix of unfriendly and helpful staff. The rooms were small, not clean, with insect issues, and maintenance problems. On the bright side, the dining was diverse and good, offering a mix of cuisines.
Rooms
5.0
The rooms were small, not clean, with insect issues, and maintenance problems.
Service
5.0
The service was a mix of unfriendly and helpful staff.
Location
7.0
The location was fantastic, close to various attractions, but a bit challenging without a vehicle.
Dining
8.0
The dining was diverse and good, offering a mix of cuisines.
Facilities
5.0
Facilities were basic.
Diverse Dining
Small Rooms
Leo
United States of America,
March
2024
7.0/10
The hotel had a few drawbacks, such as small rooms not suitable for two beds and a bit far from the city center. However, the service was exceptionally friendly and helpful, and the dining options were enjoyable. Overall, a decent stay with both pros and cons.
Rooms
7.0
The rooms, although not spacious enough for two people with two beds, were luxurious.
Service
9.0
The staff was very friendly and helpful, especially for cleaning the rooms.
Location
5.0
The hotel is somewhat far from the city's popular areas, surrounded by construction and sand, making it challenging to reach places.
Dining
8.0
The dining experience was good, with nice options at a reasonable price.
Facilities
6.0
The hotel offers necessary facilities for a comfortable stay.
Kevin
United Kingdom,
March
2024
6.4/10
The hotel had clean, tidy rooms with all necessary amenities but lacked breakfast inclusion, which cost an additional A$13. The service, despite being friendly, was careless at times. The location was convenient for airport access but suffered from poor views and construction noise. The dining experience, although so-so, surprised with a delicious breakfast. Overall, the hotel offers value for money but has room for improvement in various aspects.
Rooms
7.0
The Japanese theme rooms were clean, tidy, and well-equipped.
Service
6.0
The staff, especially Amir in the front office, was friendly and accommodating despite occasional carelessness.
Location
5.0
The proximity to the airport was convenient, approximately 7 minutes to Terminal 3, but the surrounding construction and dust detracted from the overall experience.
Dining
8.0
Facilities
6.0
Facilities were average overall with some improvements needed.
Barry
United Kingdom,
March
2024
7.0/10
The hotel stands out with its unique themed rooms depicting backdrops of London and New York, offering clean and tidy accommodations with all necessary amenities.
Rooms
8.0
The rooms are clean, tidy, and well-equipped with all the necessary amenities.
Service
7.0
The service provided was wonderfully global, with friendly and timely assistance every day. However, there was an issue with an overcharge on my card for the room price.
Location
6.0
The location was really good for me as it was near the airport, just approximately 7 minutes away from terminal 3. However, the area is all construction with no nearby stores or restaurants within walking distance.
Dining
7.0
The dining experience was quite good with a good choice and plentiful options, suitable for a short stay. However, it may not cater well for European tastes.
Facilities
7.0
The facilities offered were satisfactory overall.
Steve
United States of America,
March
2024
5.0/10
The hotel feels like a nightmare with small, unclean rooms infested with insects and faulty air conditioning. The staff seemed more like they were doing me a favor rather than offering genuine service. The location is a mixed bag, good for those with cars but terrible for walking due to construction and sand around the area. Dining was a hit or miss experience, with poor and excellent options available.
Rooms
5.0
The rooms are small, not clean, and plagued by insects. The air conditioning was faulty, and even the basics like shampoo were lacking. The overall experience was disappointing.
Service
5.0
The staff appeared indifferent and in need of proper customer service training. There were multiple issues with room bookings and payments, leading to unnecessary delays and frustrations.
Location
5.0
The location is a mixed bag. While it offers convenience for those with cars, the surrounding construction and sand make it challenging to navigate on foot. It is not close to any tourist attractions.
Dining
5.0
Dining experiences varied greatly, from poor to excellent options available. The overall quality was inconsistent.
Facilities
5.0
The facilities were lacking and did not meet expectations. There were no notable amenities or services that stood out positively.
Quiet
Unclean
John
United Kingdom,
March
2024
5.0/10
The hotel rooms were disappointing with cleanliness issues, insects, and a faulty air conditioner. The lack of response from staff to address these issues was frustrating. On the positive side, the gym and rooftop beach were spacious and comfortable, resembling a higher-star experience.
Rooms
5.0
Rooms were small, not clean, and had insect problems. Air conditioning issues and unresponsive staff added to the disappointment. Limited bathroom amenities.
Service
5.0
Staff were slow in addressing issues and made me wait unnecessarily. However, they were welcoming and tried to be helpful.
Location
7.0
The hotel's location was very strategic near key attractions like Burj Khalifa and malls, but the noise from construction was a drawback.
Dining
5.0
Dining experience was poor, with limited options, and the need to repeatedly request room cleaning. Service not up to European standards.
Facilities
7.0
Spacious and well-appointed gym and rooftop beach facilities. Decent for the price.
Helen
United Kingdom,
March
2024
7.2/10
The hotel has a nice balcony, making it easy to relax, but the rooms are a bit congested with extra tables. Sadly, the loud instruments were available but not offered to us. However, the cleanliness was top-notch.
Rooms
7.0
The rooms were clean, and having a balcony was a nice touch for relaxation.
Service
8.0
The service was friendly and met us upon our departure to wish us well.
Location
8.0
The location was good and convenient for reaching nearby attractions.
Dining
6.0
The dining experience was so-so, not catering well for Europeans.
Facilities
7.0
The facilities were good, but the hotel could improve the noise level from construction workers.
Bob
United Kingdom,
February
2024
5.2/10
The hotel had quirky and creative rooms, reminiscent of a 1 or 2-star European hotel, but with a view of a dusty construction site across the street. The staff were helpful but also engaged in negative gossip in another language, unaware that we understood, and were a bit too intrusive when it came to checking the AC condition during their lunch break. The location was convenient near the airport despite ongoing road works, offering a superb breakfast with a variety of food, although the surroundings were dusty and noisy due to construction. The dining experience lacked quality, but the reception staff were somewhat accommodating, although breakfast was not included in the stay. The facilities were decent, although lacking in some areas.
Rooms
6.0
The rooms were quirky and creative, similar to a 1 or 2-star European hotel, with a view of a dusty construction site across the street.
Service
5.0
The staff were helpful but engaged in negative gossip about guests in another language, intruding about the AC condition during their lunch break.
Location
7.0
The location was good for being near the airport, approximately 7 minutes to terminal 3, offering a nice location and superb breakfast options, but affected by road works and construction noise.
Dining
5.0
The dining experience was disappointing, and the reception staff's attitude was lacking, although fresh orange juice was available.
Facilities
6.0
The facilities were adequate but had some shortcomings in terms of overall quality.